Refund and Returns Policy
What locations do you deliver to?
We ship through professional courer
Our coverage areas are limited to the areas covered by our channel partner
In case your delivery address is not covered by delivery partner on request, we will attempt to ship through altemate channel partners for an additional charge How can I track delivery of my order?
We usually email you the trading reference number and the name of our shipping partner used for your shipment. You can visit our shipping partner website and track your shipment through the tracking number
Do you charge additional shipping charges?
We usually charge an additional shipping charge. Currently, the shipping charge is standard for any delivery across india, but this can change at any time in the future
What is the standard delivery time?
Please allow five to seven days for your older to reach Delivery times will depend on the terms & conditions of our delivery partner and will vary from the destination of the shipment.
Any delay in shipping times is beyond our control and hence we recommend you to account for some buffer days for your delivery
Why is the COD option not avaliable for orders above #2000?
Our courier partners have limits on the cash amount payable on delivery depending on the destination and your order vue might have this limit
Do you take COD
No We don’t.
Do you accept returns?
We don’t accept returns. However, if any product is damaged during shipping, or in case you have received a wrong product, we will ship you a new product
Do you give refunds?
Refunds are given in cases where it is not possible to take deliver the shipment. This might change with season or other factors beyond our control. Refund Processing takes 7 working days excluding saturdays.
Can I cancel the order?
You can cancel the order before the shipment is delivered. For cancelling the order, you’ll have to call us on (write support number) or email us to write emal X
RETURN & EXCHANGE POLICY
OVERVIEW
This website is operated by Kuppusamy Foods. Throughout the site, Kuppusamy foods offers this webite, including all information, tools and services available from this site to you, the user conditioned upon your acceptance of alt tem conditions, policies and notices stated him. By visiting our site and/ or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (Terms of Service”, “Term”, including those additional terms and conditions and policies refimenced herein and/or avaliable by hyperlink. These Terms of Service apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/ or contributors of content.
Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms of Service. If you do not agree to all the terms and conditions of this agreement, then you may not access the webene or use any services if these Terms of Service are considered an offer, acceptance is expressly limited to these Terms of Service. Any new features or tools which am added to the commt done shall also be subject to the Terms of Service. You can review the most cumint vion of the Terms of Service at any time on this page. We were the right to update change or replace any part of these Terms of Service by powing updates and/or changes to our webuite. It is your responsibility to check this page periodically for changes Your continued use of or access to the webisille following the posting of any changes constitutes acceptance of
those changes.
SECTION 1 – ONLINE STORE TERMS
By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state of province of residence and you have given us your consent to allow any of your minor dependents to use this site. You may not use our products for any illegal or unauthorized purpose nor may you, in the use of the Service, violate any laws in your jurisdiction including but not limited to copyright lawsk You must not transmit any worms or viruses or any code of a destructive nature. A breach or violation of any of the Terms will result in an immediate termination of your Services
SECTION 2 – GENERAL CONDITIONE
We reserve the right to refuse service to anyone for any reason at any time. You understand that your content (not including credit card information), may be Transdermed unencrypted
and involve (a) transmission over various network; and (b) changes to conform and adapt to technical requirements of connecting networks or devices Credit card information is always encrypted during transter over networks. You agree not to reproduce, duplicate, copy, sell, resell or exploit only portion of the Service, use of the Service, or access to the Service or any contact on the website through which the service is provided, without express written permission by us. The headings used in this agmement are included for convenience only and will not
limit or otherwise affect these Terms
SECTION 3 – ACCURACY, COMPLETENESS AND TIMELINESS OF INFORMATION
We are not responsible formation made available on this site is not accurate, complete or current. The material on this site is provided for general information only and should not be relied upon or used as the sole basis for making decisions without consulting primary, more accurate, more complete or more timely sources of information. Any reliance on the material on
this site is at your own risk
This site may contain curtain batorical information Historical information, necessary, is not current and is provided for your retuence only. We serve the right to modify the contents of
this site at any time, but we have no obligation to update any information on our site. You me that it is your responsibility to monitor changes to our site
SECTION 4 – MODIFICATIONS TO THE SERVICE AND PRICES
Prices for our products are subject to change without notice. We reserve the right at any time to modify or discontinue the Service for any part or content thereof) without notice at any
time
We shall not be liable to you or to any third-party for any modification, price change, suspension or discontinuance of the Service
SECTION 5 – PRODUCTS OR SERVICES (If applicable)
Certain products or services may be available exclusively online through the website. These products or services may have limited quantities and are subject to retium or exchange only according to our Fietumn Folicy. We have made every effort to display as accurately as possible the codes and images of our products that appear at the store. We cannot guarantee that
your computer monitor’s cleplay of any color will be at We reserve the right, but are not obligated to limit the soles of our products of Services to any person, geographic region or jurisdiction. We may exercise this right on a case-by-case
basis. We reserve the right to limit the quantities of any products or services that we offer. All descripties of products or product pricing are subject to change at anytime without notice o
the sole discretion of us. We reserve the right to discontinue any product at any time. Any offer for any product or service made on this site is old where prohibited. We do not want that
the quality of any products, services information, or other mates purchased or obtained by you will must your expectations or that any errors in the Service will be conected
SECTION 6 – ACCURACY OF BILLING AND ACCOUNT INFORMATION
We reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or concel quantities purchased per person per household or per order. These restrictions may include arders placed by or under the same customer account, the same credit card, and/or orders that use the same billing and/or shipping address in the event that we make a change to or cancel an order, we may attempt to notify you by contacting the e-mail and/or billing address/phone number provided at the time the order was made. We reserve the right
to limit or prohibit orders that, in our sole judgment, appear to be placed by dealers, resellers or distributors
You agree to provide curent, complete and accurate purchase and account information for of purchases made at our store You agree to promptly update your account and other
information, including your compil address and credit card numbers and expiration dates, so that we can complete your transactions and contact you as needed. For more detail, please
review our Returns Policy
SECTION 7 – OPTIONAL TOOLS
We may provide you with access to third-party tools over which we neither monitor nor have any control nor input. You acknowledge and agree that we provide access to such tool “as is” and “as avaliable without any warranties, representations or conditions of any kind and without any
endorsement. We shall have no Bability whatsoever arising from or relating to your use of optional third-party tools
Any use by you of optional tools offered through the site is entirely at your own risk and discretion and you should ensure that you are familiar with and approve of the terms on which tools
are provided by the relevant third-party provider(s)
We may also, in the future, offer new services and/or features through the website including the release of new tools and resources) Such new subject to these Terms of Service
SECTION 8-THIRD-PARTY LINKS
Certain content, products and services available via our Service may include materials from third-partes
Third-party links on this site may direct you to third-party websites that are not affiliated with us. We are not responsible for examining or revaluating the content or accuracy and we do
not warrant and will not have any liability or responsibility for any third-party materials or webes, or for any other materials, products or services of third-partios
We are not liable for any harm or damages related to the purchase or use of goods services, resources, content, or any other transactions made in connection with any third-party
websites. Please review comefully the third-party’s policies and practices and make sure you understand them before you engage in any transaction, Complaints, claims, concerns, or
questions regarding third-party products should be directed to the mid-party
SECTION 9-USER COMMENTS, FEEDBACK AND OTHER SUBMISSIONS
it, at our request, you send certain specific submissions (for example contest entries) or without a request from us you send creative ideas, suggestions, proposals, plans, or other
materials, whether coline, by email, by postal mail, or otherwise (collectively commerns, you ogree that we may, at any time, without restriction, edit, copy, publish, distribute, translate and otherwise use in any medium any comments that you forward to us. We are and shall be under no obligation (1) to maintain any comments in confidence; (2) to pay compensation for
any commentic or (3) to respond to any comments.
We may, but have no obligation to, monitor, edit or remove content that we determine in our sole discretion are unlawful, offensive threatening, libelous, defamatory, pomographic
obscene or otherwise objectionable or violates any party’s intellectual property or these Terms of Service
You agree that your comments will not violate any right of any third-party, including copyright, trademark, privacy, personality or other personal or proprietary right. You further agree that
your comments will not contain libelous or otherwise unlawful, abusive ce obscene material, or contain any computer virus or other malware that could in any way affect the operation of the Service or any related website. You may not use a false e-mail address, pretend to be someone other than yourself, or otherwise mislead us or third-parties as to the origin of any comments. You aur solely responsible for any comments you make and their accurity We take no responsibility and assume no liability for any comments posted by you or any third-party
SECTION 10 – PERSONAL INFORMATION
Your submission of personal information through the store is governed by our Pacy Policy, to view our Privacy Policy. SECTION 11-ERRORS, INACCURACIES AND OMISSIONS
Occasionally there may be information on our site or in the Service that contains typographical enors, inaccuracies or omissions that may relate to product description pricing promotions, offers, product shipping charges, transit times and availability. We reserve the right to correct any errors, inaccuracies or omissions, and to change or update Information or features and/or services shall also be
cancel orders if any information in the Service or on any related website is inaccurate at any time without prior notice (including after you have submitted your order).
We undertake no obligation to update amend or clarity information in the Service or on any related website, including without limitation, pricing information, except as required by law. No specified update or refresh date applied in the Service or on any related webate, should be too to edit that call information in the Service or on any lated website has been
modified or updated SECTION 12-PROHIBITED USES
In addition to other prohibitions as set forth in the Terms of Service, you are prohibited from using the site or its content (al for any unlawful purpose; b) to solicit others to perform or participate in any unlawful acts; (c) to violate any international, federal, provincial or state regulations, rules, laws, or local ordinances; (d) to infringe upon or violate our intellectual property lights or the intellectual property rights of others; (e) to harass, abuse, Insult harm, defame, slander, disparage, Intimidate, or discriminate based on gender, sexual orientation religion, ettricity, race, age, national origin, or disability; (f) to submit false or misleading information: (a) to upload or transmit viruses or any other type of malicious code that will or may be used in any way that will affect the functionality or operation of the Service or of any related website, other websites, or the Internet; to collect or track the personal information of other: () to spam phish, phom, pretext, spider, crow, or scrape for any obscene or immoral purpose; or (k) to interfere with or clicumvent the security features of the Service or any
related website, other websites, or the internet. We reserve the right to terminate your use of the Service or any related webuite for violating any of the prohibited use
SECTION 13 – DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY
We do not quaranties, represent or warrant that your use of our service will be uninterrupted, timely, secure or ence-free
We do not warrant that the results that may be obtained from the use of the service will be accurate or reliable You agree that from time to time we may remove the service for indefinite periods of time of cancel the service at any time, without notice to you
You expressly agree that your use of, or leability to use, the service is at your sole risk. The service and all products and services delivered to you through the service are fexcept as expressly
stated by us) provided as is and as avations for your use, without any representation, warranties or conditions of any kind, either express or implied, including all implied warranties or
conditions of merchantability, merchantable quality, fitress for a particular purpose, durability, title, and non-infringement
In no case shall Kuppusamy foods, our directors, officers, employees, affiliates, agents, contractors, interns, suppliers, service providers of licensors be liable for any injury, loss, claim or any
direct, indirect, incidental, punitive, special, or consequential damages of any kind, including, without limitation lost profits, lost revenue, lost savings, loss of data, mplacement costs, or any
similar damages, whether based in contract, tort (including negligence strict liability or otherwise, arising from your use of any of the service or any products procured using the service, or
for any other claim related in any way to your use of the service or any product, including but not limited to any errors or omissions in any content, or any loss or damage of any kind
Incurred as a result of the use of the service or any content (or product) posted, transmitted, or otherwise made available via the service, even if advised of their possibility. Because some
states or jurisdictions do not allow the exclusion or the limitation of liability for consequential or incidental damages in such states or jurisdictions our liability shall be limited to the
maximum extent permitted by low
SECTION 14- INDEMNIFICATION
You agree to indemnity defend and hold harmless Kuppusamy Foods and our parent, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, Interns and employees, harmless from any claim or demand, including reasonable attorneys’ fees, made by any third-party due to or arting out of your breach of
these Terms of Service of the documents they incorporate by reference, or your violation of any law or the rights of a third-party
SECTION 15 – SEVERABILITY
In the event that any provision of these Terms of Service is determined to be unlawful, vold or unenforceable, such provision shall nonetheless be enforceable to the fullest extent
permitted by applicable low and the unenforceable portion shall be deemed to be severed from these Terms of Service, such determination shall not affect the validity and enforceability
of any other remaining provisions
SECTION 16- TERMINATION
The obligations and liabilities of the parties incurred prior to the termination date shall survive the termination of this agreement for all purposes. These Terms of Service are effective unless and until torminated by either you or us. You may terminate these Terms of Service at any time by notifying up that you no longer wish to use our
Services, or when you cease using our site.
If in our sole judgment you fall, or we suspect that you have failed, to comply with any term or provision of these Terms of Service, we also may terminate this agreement at any time
without notice and you will remain liable for all amounts due up to and including the date of termination and/or accordingly may deny you access to our Services (or any part thereof). SECTION 17 – ENTIRE AGREEMENT
The failure of us to exercise or enforce any right or providon of these Terms of Service shall not constitute a waiver of such tight or provision
These Terms of Service and any policies or operating rules posted by us on this site or in respect to The Service constitutes the entire agreement and understanding between you and us
and govem your use of the Service, superseding any prior or contemporaneous agreements, communications and proposals, whether oral or written, between you and us (including, but not limited to, any prior versions of the Terms of Service)
Any ambiguities in the interpretation of these Terms of Service shall not be construed against the drafting party SECTION 18-GOVERNING LAW
These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the lows of
SECTION 19 – CHANGES TO TERMS OF SERVICE
You can review the most curent version of the Terms of Service at any time at this page. We reserve the right, at our sole discretion, to update, change or replace any part of these Terms of Service by posting updates and changes to our webule. It is your responsibility to check our website periodically for changes. Your continued use of or access to our website of the
Service following the posting of any changes to these Terms of Service constitutes acceptance of those changes SECTION 20-CONTACT INFORMATION
Questions about the Terms of Service should be sent to us at info@kuppusamyfoods.co